Comparison
Dropbox vs a client gallery for photo delivery
A shared folder does not show your brand, tell you the client opened it, collect their picks or carry a payment link. Eleven rows of official figures, and a plain statement of when Dropbox is the better answer.
Updated 2026-09-07
Dropbox is a very good product. It syncs reliably, it holds enormous files, and plenty of photographers deliver through it every week without a single complaint from a client. This page is not an argument that Dropbox is bad at its job.
It is an argument that the two tools are different shapes. Dropbox stores and syncs files. A client gallery presents work to a client. Those are not the same task, and the gap shows up in four specific places: what your client sees, whether you know they opened it, whether you get their selection back, and whether an invoice can travel with the photos.
Every Dropbox figure below comes from Dropbox's own pricing page or help center, fetched on 7 September 2026 and listed under Sources at the end. Dropbox prices came back in Canadian dollars because the storefront resolved to the Canadian site, so every Dropbox amount on this page is written as CA$ and should be read that way. Where an official Dropbox page does not cover something, the table says so instead of guessing.
What each tool is built to do
Dropbox is storage with sharing attached. The unit is the file. You put files in a folder, the folder is on every machine you own, and a link hands that folder to someone else. Dropbox publishes a maximum upload size of 2 TB per file, and it previews camera raw formats, .psd and .tif alongside ordinary JPEGs. For moving a shoot between two professionals, that is close to ideal.
clientgallery.io is delivery with storage attached. The unit is the gallery: one page, one client, one shoot. It is one plan at $10 a month or $100 a year, the first gallery is free, and it hosts JPEGs rather than warehousing RAW files or master video. The page the client opens lives on the studio's own subdomain and carries the studio's logo, name, colours and fonts, with no platform name, badge, footer or link on it anywhere.
Read that way, the comparison stops being about which is better. It is about which job you are doing on a given afternoon.
Head-to-head
Dropbox amounts are the strings its pricing pages rendered on 7 September 2026, in Canadian dollars, with no billing-period claim attached because the page's monthly and yearly toggle states could not be told apart reliably. "Not covered" means no official Dropbox page fetched for this comparison describes the feature, so it is left unscored rather than guessed at.
| Criterion | Dropbox | clientgallery.io |
|---|---|---|
| What it is built to do | Store and sync files across devices, and share a folder or a file by link. | Present a finished shoot to one client as a page, under the studio's own name. |
| Price | Basic is free with 2 GB. Plus is listed at CA$12.99 a month with 2 TB, for 1 person. Standard is listed at CA$21 per user a month, starting at 3 TB for the team. Advanced is listed at CA$33 per user a month, starting at 15 TB for the team. | One plan: $10 a month or $100 a year. A free account holds one gallery. |
| What the client sees | A Dropbox page with Dropbox chrome around your files. | A page on the studio's own subdomain, with the studio's logo, name, colours and fonts. No platform name, badge, footer or link anywhere on it. |
| Photo capacity | Bounded by the plan's storage. Uploads that would exceed the account's storage limit are blocked. | 1,000 photos per gallery. 250 GB of proofs per paid account, at roughly 0.6 MB per proof JPEG. 5 GB on a free account. |
| Full-resolution handoff | The files in the folder are the files you put there. | One full-resolution ZIP per gallery, live for 3 days per handoff, re-uploadable at any time, with 100 GB of live ZIPs per account. |
| Link lifetime | Expiration dates are published as available on Professional, Essentials, Standard, Advanced, Business, Business Plus and Enterprise. Expiry is set per link, and a link set to expire dies at 11:59 pm on the chosen day in the link owner's time zone. | Hosted galleries do not expire. Only the full-resolution ZIP is timed, at 3 days per handoff. |
| Password | Shared-link passwords are published on the same list of plans as expiry. Dropbox never re-displays an existing shared-link password; it can only be reset. | Per gallery, enforced on the server. Without the password the page returns only the prompt, and the whole-gallery ZIP refuses too. |
| Do you know they opened it | Not covered by the official Dropbox pages cited on this page. | A green or red dot on each gallery card, and a filter for galleries nobody has opened yet. Visits, unique visitors, photo views, favourites, downloads and time spent live in the analytics view. |
| Client picks | None. A folder holds files; it does not collect a selection. | Two levels: a star and a heart. The client sends the selection with their name and email, and the photographer is notified. |
| Payment | None in the sharing flow. | A payment link field per gallery. Paste your own link and a Pay your invoice button appears. No money passes through the platform. |
| RAW and video | Stores anything, up to a maximum file size of 2 TB. Camera raw formats, .psd and .tif are among the file types Dropbox can preview. | Hosts JPEGs. RAW files and master video stay in your own storage. |
The money is roughly a wash
This page is not going to tell you that a gallery saves you money. Dropbox Plus is listed at CA$12.99 a month for one person with 2 TB. clientgallery.io is $10 a month, or $100 a year. Those are two different currencies and two different things, and nobody should switch tools over the difference.
What the two amounts buy is not comparable, though. The Dropbox figure buys 2 TB that holds anything: RAW files, master video, your accounting, a client's deliverables. The gallery figure buys presentation for JPEGs, with fair-use ceilings of 1,000 photos per gallery and 250 GB of proofs per paid account, at roughly 0.6 MB per proof JPEG. A free account holds one gallery and 5 GB.
So the honest framing is that for about the same monthly cost you can add a tool that does the delivering, rather than replacing the tool that does the storing. Most studios that make the move keep both.
Four things a shared folder does not do for you
It does not put your brand in front of the client. A Dropbox link opens a Dropbox page. Your files are inside somebody else's furniture, at the exact moment your client is most likely to forward the link to a friend who needs a photographer. A gallery page on yourname.clientgallery.io carries your logo across the top and nothing else.
It does not tell you they opened it. No official Dropbox page fetched for this comparison describes per-link view reporting, so this page does not score it. On the gallery side the dashboard shows a green or red dot per gallery, plus a filter for the galleries nobody has opened yet, and the analytics view holds visits, unique visitors, photo views, favourites, downloads and time spent. Knowing a link went unopened for nine days is the difference between a polite nudge and a silent client.
It does not collect picks. A folder holds files. It does not know which ones the client wants. In a gallery the client stars what they like and hearts the must-haves, then presses send and types their name and email. There is no account to create; the link is the login. The photographer is notified when the selection lands. The alternative on Dropbox is the spreadsheet of filenames every photographer has received at least once.
It does not carry a payment link. A gallery has a payment link field. You paste your own link and a Pay your invoice button appears on the client's page. No money passes through the platform, and the button is not wired to anything: it is not connected to the downloads switch, so nothing unlocks automatically. If you want to hold files until an invoice clears, you leave downloads off and switch them on yourself once you are paid. That switch is enforced on the server for the whole-gallery ZIP.
The wider case for a gallery over a file transfer is in the complete photo delivery guide.
Link expiry, passwords and what your client finds in six months
Dropbox does not expire a shared link on its own. Expiration is set per link, and Dropbox publishes it as available on Professional, Essentials, Standard, Advanced, Business, Business Plus and Enterprise. A link with a date set expires at 11:59 pm on the chosen day, in the link owner's time zone. Shared-link passwords are published on the same list of plans, and Dropbox never re-displays an existing password; it can only be reset.
Two practical consequences. If you are on a plan outside that published list, you are sharing a link that has no password and no end date. And if you set a password and forget it, Dropbox will not show it to you again.
On the gallery side a hosted gallery does not expire, and the password check runs on the server: without it the page returns only the prompt, the photos are never queried, and the whole-gallery ZIP and full-resolution handoff refuse as well. The one timed item is the full-resolution ZIP, which is a handoff rather than storage. It stays live for three days per handoff and can be re-uploaded at any time, with 100 GB of live ZIPs per account.
Upload ceilings, on both sides
Dropbox is the more generous tool here, and it says so plainly. The maximum file size you can upload is 2 TB. Dropbox does warn that uploading files larger than 375 GB in a web browser may cause timeouts or interrupted uploads, and points you at the desktop app or the API above that size. It also warns that large uploads may be unreliable on mobile because of operating-system limits, and it blocks any upload that would push the account past its storage limit.
For previews, Dropbox publishes size ceilings per file category rather than one blanket number. Images preview up to 100 to 200 MB or 50 megapixels, with .psd allowed up to 1024 MB. Above the ceiling Dropbox cannot generate a preview and the viewer has to download the file to see it.
A gallery's ceilings are lower and shaped differently, because the proofs are compressed in the photographer's own browser before they are uploaded: about 0.6 MB each, 1,000 per gallery, 250 GB per paid account. Those are abuse tripwires rather than tiers. The full-resolution files travel separately, as the ZIP.
Keep Dropbox if
There are deliveries where a gallery is the wrong tool, and pretending otherwise would waste your afternoon.
- Your client is a business that wants files in their own storage. An agency, a magazine, a marketing team with a shared drive and a naming convention does not want a page to browse. They want a folder they can pull into their system. Send the Dropbox link.
- You are delivering RAW files. clientgallery.io hosts JPEGs. It does not warehouse RAW files. Dropbox stores them and previews the camera raw formats besides.
- You are delivering video. Master video does not belong in a photo gallery, and this product does not hold it.
- The handoff is vendor to vendor. Passing a shoot to a retoucher, a designer or a second shooter needs sync, not presentation.
- You need one enormous file to move. Dropbox takes up to 2 TB in a single file, from the desktop app.
Most working studios end up using both, and that is the correct outcome. Dropbox keeps the masters and moves the heavy files. The gallery is what the paying client actually opens.
Sources
Every Dropbox figure on this page traces to one of the pages below, fetched on 7 September 2026. Dropbox's storefront resolved to the Canadian site on that date, so every Dropbox amount quoted here is in Canadian dollars. Prices change without notice; re-check them before you make a decision on one. Every clientgallery.io figure describes the product as it ships, verified in the product on the same date.
- Dropbox plans, https://www.dropbox.com/plans, fetched 2026-09-07
- Dropbox business plans comparison, https://www.dropbox.com/business/plans-comparison, fetched 2026-09-07
- Dropbox help center: upload limitations, https://help.dropbox.com/sync/upload-limitations, fetched 2026-09-07
- Dropbox help center: file types that preview, https://help.dropbox.com/view-edit/file-types-that-preview, fetched 2026-09-07
- Dropbox help center: set link permissions, https://help.dropbox.com/share/set-link-permissions, fetched 2026-09-07
Frequently asked
Is Dropbox good enough to deliver photos to clients?
For plenty of deliveries, yes. Dropbox syncs reliably, takes files up to 2 TB, and previews camera raw formats as well as JPEGs. What it does not do is show your branding to the client, tell you whether the link was opened, collect the client's selection, or carry a payment link. If those four things do not matter for a given job, the Dropbox link is a perfectly professional answer.
Is a client gallery cheaper than Dropbox?
No, and nobody should switch over the difference. Dropbox Plus was listed at CA$12.99 a month for 2 TB on 7 September 2026, in Canadian dollars. clientgallery.io is $10 a month or $100 a year. The two amounts buy different things: storage for anything on one side, presentation for JPEGs on the other. Most studios keep both.
Do Dropbox share links expire on their own?
No. Expiration is set per link, and Dropbox publishes it as available on Professional, Essentials, Standard, Advanced, Business, Business Plus and Enterprise. A link with a date set expires at 11:59 pm on the chosen day in the link owner's time zone. Shared-link passwords are published on the same list of plans, and Dropbox never re-displays an existing password; it can only be reset.
Can I see whether my client opened a Dropbox folder?
No official Dropbox page fetched for this comparison describes per-link view reporting, so this page does not score it. On clientgallery.io the dashboard shows a green or red dot per gallery and a filter for galleries nobody has opened yet, and the analytics view holds visits, unique visitors, photo views, favourites, downloads and time spent.
Can a client gallery hold my RAW files the way Dropbox does?
No. clientgallery.io hosts JPEGs and does not warehouse RAW files or master video, which is what keeps it to one flat plan. Dropbox stores files up to 2 TB each and previews camera raw formats, .psd and .tif. If RAW delivery or video is the job, Dropbox is the better answer.
Can I hold the photos until the client pays the invoice?
Manually, yes. A gallery has a payment link field: paste your own link and a Pay your invoice button appears on the client's page. No money passes through the platform, and the button is not connected to the downloads switch. Leave downloads off, then switch them on yourself once the invoice clears. Nothing unlocks automatically.
How large a file can I put in Dropbox?
Dropbox states a maximum upload size of 2 TB per file. It warns that uploading files larger than 375 GB in a web browser may cause timeouts or interrupted uploads and recommends the desktop app or the API above that size, and it blocks any upload that would exceed the account's storage limit.
Your client galleries, under your name
Unlimited galleries, your branding, one-click Pixieset import, and a Lightroom plugin, all on a flat 10 $/month with everything included. Your first gallery is free.
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