Migration
How to Export Galleries From Pixieset: What You Get
Does Pixieset export galleries? Yes, as a spreadsheet. The photos come out another way. Here is what each route produces, step by step.
Updated September 2026
Does Pixieset export galleries? Yes, and the button is easy to find. What it produces is a spreadsheet: a CSV of collection details, names, client names and emails, download PINs, passwords and links. Pixieset's help center says the file "does not contain any photos or videos." If you want your images somewhere else, the Export button is the wrong tool, and nothing else on the dashboard does the job: Pixieset has no photo export.
The photos come out one of two ways. Per gallery, the way a client would: open the collection, enter its PIN, receive a ZIP at 3600px or Original resolution, Original being available on upgraded plans, then repeat for the next collection. Or as a whole-account import into clientgallery.io: one click on your Pixieset dashboard reads every collection, with its sets, titles, descriptions and photo order, and reproduces it at full size under your brand.
What the Export button actually produces
Pixieset's help center describes the export as a way to see passwords, download PINs, client details and links in one place without opening each gallery. It covers collection details only; photos and videos are not part of it. Its columns:
- Collection Name
- First Name and Last Name
- Download PIN
- Collection Password
- Client Private Password
- Folder Password
- Collection URL
A second CSV exists per collection: on a collection's download activity page, an Export button writes its download activity to a CSV. Two spreadsheets, no pixels.
Why the CSV is still the first thing to download
Nothing in that file moves a photo, but it is the inventory a migration needs. Download it first and keep it open through the move.
- One row per collection is your checklist. Tick rows off as galleries land; the last untouched row is what is left.
- The Download PIN column is what the per-gallery route asks for at every collection.
- The Email column is your client list, the one you send new links to.
- The Collection URL column lets you check each old link against its new one before you cancel.
- The three password columns tell you which galleries are protected. The whole-account import carries a collection's password across; gallery by gallery, this is where you read what to set again.
- The download-activity CSV shows which clients have already pulled their files, so you know which links can go quiet.
Route 1: download each gallery, the way a client would
Pixieset's help center says a Pixieset user can download photos from a collection the same way clients do, and it documents no download that spans more than one collection. The manual route is one collection at a time.
- Check the collection's download settings. High-resolution downloads are 3600px or Original, and Original is available on upgraded plans; Pixieset recommends checking the setting before you download. The web sizes, 640px, 1024px and 2048px, are proofs, not masters.
- Open the collection as a visitor, from the Collection URL column of the CSV.
- Enter the download PIN. By default every collection asks for a 4-digit PIN before it releases photos or videos; it is in the CSV's Download PIN column.
- Start the download. Pixieset packages the collection into a ZIP file rather than sending images one by one.
- Unzip, count and file. Compare the file count with the collection's photo count and store the folder under the client's name. Title, description, password and client email do not come with the ZIP; they come from the CSV.
- Repeat for the next row of the CSV.
What this yields: each collection's image files, at 3600px or at Original resolution on an upgraded plan, one ZIP at a time, with no structure around them. The cheapest plan that lists full-resolution download is Basic; choose monthly billing for a one-month export, since Pixieset's billing page states that refunds are not issued for cancellations.
| Pixieset plan | Billed monthly (USD) | Billed annually (USD) | Storage | Full-resolution download listed |
|---|---|---|---|---|
| Free | 0 $ | 0 $ | 3 GB | Not listed |
| Basic | 10 $/month | 8 $/month | 10 GB | Listed |
Route 2: move the whole account in one click
The second route does not export from Pixieset at all. It reads your account through Pixieset's own dashboard API, the endpoints its web app already uses, and rebuilds each collection on clientgallery.io. Pixieset is only read, never changed; your Pixieset password never reaches clientgallery.io.
- Create your studio on clientgallery.io and open the import page. Drag the button labelled Import to clientgallery.io to your bookmarks bar (Command-Shift-B on a Mac, Ctrl-Shift-B on Windows, if the bar is hidden). It carries your private import key; treat it like a password.
- Sign in at galleries.pixieset.com, the admin page that lists all your collections. That is the only Pixieset page you need.
- Click the bookmark. A small panel appears and reads your account: every collection, its sets, titles, descriptions, event date, password and photo order.
- Watch everything land. Your galleries are reproduced one by one, photos at full size, filed in their sets, in your order, under your brand and your studio's own subdomain. Password-protected collections come over fine; you are already signed in to Pixieset when you click.
- Run it again whenever you like. What already came over is skipped, never duplicated, so a large account can move in stages. A single-gallery button exists as well.
What this yields: every collection at full size with its structure intact, live under your name, and clients who download the whole gallery in one click or any single image, and hosted galleries that never expire. A free clientgallery.io studio holds one gallery; the unlimited plan, 10 $/month or 100 $/year, holds them all, with no per-gallery fees and no storage tiers. Fair use in figures: 1,000 photos per gallery and 250 GB of proofs per paid account, which is hundreds of thousands of photos; free accounts hold 5 GB. Uploaded photos are browser-compressed proof JPEGs, hosted for as long as the account exists. Full-resolution delivery is a paid feature: you upload a full-resolution ZIP per gallery, it stays live for 3 days per handoff and can be re-uploaded any time, with 100 GB of standing ZIPs per account.
What it does not read: your client list. The import reads collections, not the names and emails attached to them, so the CSV stays the place where the addresses live. clientgallery.io hosts JPEGs and does not warehouse RAW files or master video, so a clip in a Pixieset collection comes out through the first route. Feature by feature, see Pixieset vs clientgallery.io.
The three outputs side by side
Only one of the three carries a photo and its context together.
| Output | How you get it | What it contains | What it leaves out |
|---|---|---|---|
| Collection CSV export | Export on the Pixieset dashboard, one file for the account | Collection names, client first and last names, emails, download PINs, collection passwords, client private passwords, folder passwords, collection URLs | Every photo and video |
| Per-gallery download | Open each collection as a visitor, enter its 4-digit PIN, receive a ZIP | The image files of one collection, at 3600px or at Original resolution on upgraded plans | Titles, descriptions, passwords, client details and photo order; one collection per download |
| Whole-account import to clientgallery.io | One click of the import bookmark on galleries.pixieset.com | Every collection at full size, with sets, titles, descriptions, event date, password and photo order, under your brand | Client names and emails, download activity, anything that is not a collection; RAW files and video are not hosted |
Before you cancel Pixieset
Order matters, because three Pixieset policies shape a clean exit.
- Collections do not expire on their own. Only the Auto-Expiry feature does that, and an expired collection is set to Hidden, not deleted, so it is still in your account to move.
- After a cancellation, Pixieset keeps collections for a period of time before deleting them, and puts no number on that period. Treat it as short: move first, cancel second.
- Refunds are not issued for account cancellations, so cancel at the end of a paid period.
A safe sequence: export the collection CSV; run the import, or the per-gallery downloads; check the CSV's row count against the gallery count at the destination; spot-check the largest galleries; send clients their new links; then cancel at the end of the billing period. The plan you are leaving is costed in the real cost of Pixieset; delivery from the new home is covered in the photo delivery guide.
The honest counterpoint: if your print store and CRM are where your revenue comes from, there is nothing to export. Keep Pixieset. This page is for the studio whose photos should not depend on a subscription staying paid. The wider field is compared on the client gallery alternatives page.
Sources
Every figure, policy and quote on this page comes from the pages below, all fetched on 2 September 2026. Pixieset's pricing page shows local currency to visitors in Canada; the prices printed here are its USD figures.
- Pixieset Help Center, Using folders to share and organize galleries (the Export), fetched 2 September 2026, https://help.pixieset.com/hc/en-us/articles/31178129650957-Using-folders-to-share-and-organize-galleries
- Pixieset Help Center, Reviewing Collection Download Activity, fetched 2 September 2026, https://help.pixieset.com/hc/en-us/articles/360000930212-Reviewing-Collection-Download-Activity
- Pixieset Help Center, Client Download Experience, fetched 2 September 2026, https://help.pixieset.com/hc/en-us/articles/115003594212-Client-Download-Experience
- Pixieset Help Center, Download Sizes / Available Resolutions, fetched 2 September 2026, https://help.pixieset.com/hc/en-us/articles/115003793252-Download-Sizes-Available-Resolutions
- Pixieset Help Center, Collection download settings, fetched 2 September 2026, https://help.pixieset.com/hc/en-us/articles/115003795572-Collection-download-settings
- Pixieset pricing page, fetched 2 September 2026, https://pixieset.com/pricing/
- Pixieset Help Center, Do my Collections expire?, fetched 2 September 2026, https://help.pixieset.com/hc/en-us/articles/115002975012-Do-my-Collections-expire
- Pixieset Help Center, How do I set an Expiry Date to the Gallery?, fetched 2 September 2026, https://help.pixieset.com/hc/en-us/articles/115003479211-How-do-I-set-an-Expiry-Date-to-the-Gallery
- Pixieset Help Center, Managing your Subscription, fetched 2 September 2026, https://help.pixieset.com/hc/en-us/articles/115003816812-Managing-your-Subscription
- clientgallery.io pricing (10 $/month or 100 $/year) and the Pixieset import (one gallery on a free studio, whole-account bookmark), checked in the product on 2 September 2026, clientgallery.io and clientgallery.io/import
Frequently asked
Does Pixieset export galleries?
Yes, as a spreadsheet. The Export button on the Pixieset dashboard writes a CSV of collection details: names, client names and emails, download PINs, passwords and collection links. Pixieset's help center is explicit that the file contains no photos or videos. To get the images out, download each collection as a client would, or import the whole account into clientgallery.io in one click.
Can I download all my Pixieset galleries at once?
Not from Pixieset. Its help center documents downloading a collection the way a client does, one at a time, behind a 4-digit PIN, as a ZIP; it documents no download across every collection. The one-click path is the whole-account import into clientgallery.io, which reads every collection in one run and skips what is already imported when re-run.
What resolution do I get when I download from Pixieset?
High-resolution downloads are 3600px or Original, and Original is available on upgraded plans. The web sizes are 640px, 1024px and 2048px. Basic is the cheapest plan that lists full-resolution download, at 10 $/month billed monthly or 8 $/month billed annually, in US dollars.
Does the clientgallery.io import change or delete anything in Pixieset?
No. It reads your account through Pixieset's own dashboard API, the same endpoints the Pixieset web app uses, and writes nothing back. Your Pixieset password never reaches clientgallery.io, because you click the bookmark while already signed in to Pixieset.
What does the whole-account import not bring over?
It reads collections: sets, titles, descriptions, event date, password and photo order, with the photos at full size. It does not read your client list, so client names and emails stay in the CSV export, and it does not carry download activity. clientgallery.io hosts JPEGs and does not warehouse RAW files or master video; those come out of Pixieset the manual way.
Will my galleries disappear when I cancel Pixieset?
Not immediately. Pixieset's help center says collections are kept for a period of time after cancellation before being deleted, without stating how long. Refunds are not issued for cancellations. Move everything first, verify the counts, then cancel at the end of a paid period.
Do I still need the CSV if I use the import?
It is not required, but it is the best inventory you will get. One row per collection lets you check that every gallery landed, the Email column is the client list you send new links to, and the PIN and password columns show which galleries were protected.
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