A practical studio workflow
Photo Delivery ZIP Expiry Message: Tell Clients What to Save
Tell clients when the full-resolution download is available and what they should save locally.
Start here
The practical answer
Tell clients when the full-resolution download is available and what they should save locally. A continuing proof gallery does not necessarily mean the same ZIP remains available.
A client returns to an old message expecting a delivery bundle that has expired. The original handoff should distinguish viewing from full-resolution download.
Put it into practice
A three-step working sequence
- 01
State the actual download window
Write the requirement down before sending the files. Use the project identifiers in the record below.
- 02
Ask the client to save and check the files
Use the real recipient or receiving environment for this check. Record the result against the current version.
- 03
Explain how to request a replacement if needed
Keep the result with the project handoff. Resolve any mismatch before treating this step as complete.
Worked handoff
A concrete example
Example message: “Please save the full-resolution files before the date above and check that the ZIP opens. The viewing gallery and delivery bundle are separate. If you miss the window, contact the studio to arrange another delivery.”
Keep the record
Your project worksheet
Your full-resolution download is available until [date]. Save and check the files now. Contact [studio] if you need help.
Use these fields to record your own project. The blank worksheet includes the three steps above, room for results, an owner and a date. It is an editorial template, not an automatic export from the product.
Download the CSV worksheet ↓Product fit
Where clientgallery.io fits
ClientGallery separates client-facing galleries from temporary full-resolution delivery bundles and optional master archive services. Check the current pricing and availability rules before promising a retention period. A gallery subscription is not a complete backup policy.
Review delivery and archive options →
Product reference: the existing clientgallery.io workflow guide. The scenarios and worksheets on this page are illustrative editorial examples, not customer testimonials.
Make the next step concrete
Test it with one real project.
Check the client handoff, then choose the plan that matches the work you need to deliver.